Privacy protection

Di-Nautika d.o.o.
Ulica kralja Zvonimira 85, 21000, Split


Di-Nautika d.o.o. obliges to protect the personal data of users, in such a way that it collects only necessary, basic data about users, necessary for the fulfillment of legal regulations or contractual obligations.

Users are given the option of choosing the use of their data, and the data is available only to employees necessary for the performance of their work. All employees of Di-Nautika d.o.o. are responsible for respecting the principles of privacy protection.

Di-Nautika d.o.o. implements personal data protection measures in its operations in accordance with the General Data Protection Regulation (GDPR), legal and regulatory obligations.

Data controller: Di-Nautika d.o.o., Ulica kralja Zvonimir 85, 21000, Split

Di-Nautika d.o.o. has appointed a Personal Data Protection Officer.

Regarding all questions about processing of your personal data and the exercise of rights provided for by the General Data Protection Regulation, you can contact the Personal Data Protection Officer in the following ways:

  • in writing to: Di-Nautika d.o.o., Ulica kralja Zvonimir 85, 21000, Split, for the Data Protection Officer
  • by e-mail: info2@di-nautika.hr

We are fully committed to ensuring the continuous and effective implementation of this policy, and we expect the same from our employees and business partners. This policy determines the expected behavior of Di-Nautika d.o.o., its permanent, temporary and occasional employees as well as business partners and third parties in relation to the collection, use, storage, transfer, disclosure or destruction of personal data processed in the business processes of Di-Nautika d.o.o. .

The privacy policy applies to all user personal data that we collect and process, directly or through our partners.

Personal data is any data relating to a person whose identity has been determined or can be determined, directly or indirectly.

Data processing is any action performed on personal data, such as collection, storage, use, inspection and transfer of personal data.


What data we collect

Personal data: name and surname, address, contact number, e-mail address, date of birth, gender

Sales Information: Purchase information, including customer user identity, complaints, delivery information, support and service information, including complaints and requests.


Purpose of data collection

Product sales – to process customer requests. Di-Nautika d.o.o. will collect personal information, sales information, as well as customer history information and notification of questions related to your product. Providing personal data for the purpose of fulfilling the concluded contract is a contractual obligation, and if you do not provide it, it may affect the correct execution of the contract or even make it impossible.

Customer support and marketing – to answer inquiries and provide news and offers.

Di-Nautika d.o.o. collects personal data and can use it to provide customers with support, answers to inquiries and complaints, and to assess which news and offers are most likely to interest you and to contact you regarding these offers in accordance with your interests and previously given Consents.


Transfer to third parties

Personal data may be transferred to third parties only if there is a legal basis for the transfer.

Your personal data may be transferred to the following entities:

  • For the implementation of the contract for the delivery of goods, we will share the data with the distribution service providers with whom we cooperate and have signed contracts. The provider of distribution services can request the user's personal document for inspection and/or record certain data from the document during the delivery of goods. If the user is not willing to submit such information necessary for the delivery of the package, i.e. proof of the customer, the goods will not be able to be executed or delivered.
  • State institutions that request data for inspection due to third-party processing or the need to exercise the rights of Di-Nautika d.o.o. due to non-compliance with the service contract.
  • Mailchimp is a company that professionally deals with the automated sending of advertising messages.


How long do we keep data

We store and process personal data only as long as it is necessary for the execution of a certain legitimate purpose, unless the applicable regulations provide for a longer storage period for a particular purpose, and at least for the duration of the contract between the user and Di-Nautika d.o.o.

In the case of giving consent for marketing, we keep the data for as long as the consent is withdrawn, and in case you ask us to delete it, it will be deleted immediately.

Personal data that is no longer needed is either irretrievably anonymized or securely destroyed.


Collection and use of information

Di-Nautika d.o.o. values and protects your privacy. In the process of realizing the requested service and for providing notifications and information related to your purchase or other service, we will use only the information that you voluntarily give us. We oblige not to sell, transfer or give this information to a third party in a way that is not specified in this statement.



In order to complete the order process or send an inquiry to the company's online store (www.di-nautika.hr), the user must first register by filling out the registration questionnaire. During registration, the user is asked for contact information (name and surname, e-mail address, residential address, contact number). This information is used to get in touch with the user when answering the questions asked on our Internet pages and to ensure the user's privacy when controlling the status of the purchase and entering or changing data. The user can send an inquiry without data and only with a correctly entered email address.


Order process

During the process of ordering or reserving goods on these pages, we will ask for personal data of the user, i.e. the customer (such as name, address, contact phone number, etc.). These data will be used exclusively for the realization of the service. The company does not provide payment services through its website.


Log files

Users' IP addresses are used exclusively for trend analysis, tracking user movements and collecting broader demographic data. IP addresses are not linked to any personal data with the help of which the identification of an individual user is possible, all in accordance with the principles of pseudonymization and anonymization.


Availability of information

Collected demographic data will be available to our partners and advertisers. This is not linked to any personal data that can be used to identify an individual. We may partner with a third party to provide special services. Only when the user signs up for these services, names or other contact information necessary to provide said services will be available to the third party. The third party is not allowed to use personal data except for the purpose of providing the specified services. In this regard, we enter into a contract on the protection of personal data with a third party.



These websites contain links to other websites. Di-Nautika d.o.o. cannot be responsible for the respect of privacy on the mentioned other Internet sites, nor is it responsible for them. Users are obliged to read the privacy statements of each website that collects personal data. This Privacy Statement applies exclusively to information collected on the Internet pages of Di-Nautika d.o.o.



In case the user wants to receive the newsletter, he will only be asked for a valid e-mail address to which the newsletter will be sent, and such a user will give Consent permission to process his personal data exclusively for the purpose of sending the newsletter. Within each received newsletter, the user has the option to unsubscribe from it or can do so by email to info2@di-nautika.hr

The company sends promotional materials via digital communication channels to individuals with whom it has at a certain point achieved some form of cooperation (customers, clients or users of www.di-nautika.hr) and who have given us their consent for such form of communication. Users of the services of Di-Nautika d.o.o. have the right to disable the service of receiving promotional materials at any time, and Di-Nautika d.o.o. will enable tools to enforce the right to be deleted from the database to send notices. The legal basis for data processing for these purposes is the legitimate interest of Di-Nautika d.o.o.

Contact information, such as name and e-mail address, is necessary in case you want to use the services of receiving promotional materials from Di-Nautika d.o.o. Promotional materials include information about services and special offers and news - like newsletter.

A general opt-out is not available for some forms of non-marketing communications, such as communications related to product downloads, sales transactions, legal compliance statements and (where permitted by law).

For newsletter deliveries Di-Nautika d.o.o. can use the technical services of external business partners. In the aforementioned case, we only give them the email address you registered for receiving the Newsletter for processing. We also ensure that the chosen business partner uses it only and only for the delivery of our Newsletters, during the time period while you are registered to it, and may not use it for other purposes. Except in the specified case and under the specified conditions, the Company will not share your contact information, which you provided to sign up for the Newsletter, with third parties.



These websites take all technical and organizational measures to protect user data. Entering confidential data through these Internet pages is protected on-line and off-line. If our registration form requires users to provide confidential information (such as personal information), this information is encrypted and protected with a secure protocol (SSL). In addition to using SSL encryption to protect user data online, we do everything in our power to protect the same data offline. Access to all information about our users, not only the confidential information mentioned above, is restricted. Only employees who need it to perform a specific service have access to confidential data.

For all additional questions about security on our Internet pages, you can send an e-mail to: info2@di-nautika.hr. In the same way, the user can, unconditionally and at any time, withdraw his previously granted Consent.


Corrections and updates of personal data

If the user's personal information changes or if the user no longer wants our service, we make it possible to correct, update or remove the user's personal information that we hold. This can usually be done on the user profile pages or by sending an e-mail to the address: info2@di-nautika.hr


Company website

Access to www.di-nautika.hr is possible with or without registration. When registering a natural person on the website of Di-Nautika d.o.o., we ask you for certain personal data such as first and last name, email address, residential address, phone number, date of birth in order to provide various benefits. When ordering on the website of Di-Nautika d.o.o. without registration, we collect data that is necessary for the delivery of the purchased goods, and the specified data is stored for the purpose of fulfilling the contract.

The user of our websites can choose whether he wants to receive promotional messages or not by clicking on the confirmation field, regardless of whether he has registered on the site or not.

Providing personal data is the decision of the user who may or may not use the benefits of our company. If the user decides not to provide the data necessary for a certain activity, it will not be possible to carry it out.

The data provided by the user during registration are stored on the server of the Di-Nautika d.o.o. website, and in the business program to which the employees of that department have access, along with codes for accessing the business program.

You can deactivate your registration at any time by selecting the deactivation field.

In this case, the data will be stored in the web store system as long as there is a need to fulfill a legitimate purpose, and at least for the duration of the contract between the user and Di-Nautika d.o.o.


Where personal data is stored

All data is stored on several media:

  • Data for promotional purposes: within the Internet site www.di-nautika.hr and the leased part within the MailChimp site (e-mail address of the user)
  • Information about the user as a customer: - on the website of Di-Nautika d.o.o. which is located on the leased part of the company that provides space on the web named NET Media Sistemi d.o.o.
  • in the business program of Di-Nautika d.o.o.


Access and modification of data

At any time, the user has the possibility to access his data stored on the website, where he can revise, change and delete them. All changes made on the website will be recorded within the business program itself with a delay of 24 hours.

The customer, i.e. the user, can at any time receive information about which data Di-Nautika d.o.o. has it stored by sending a query to the email address info2@di-nautika.hr or you can check it yourself in your user profile.

We will only be able to provide feedback on your inquiry if the inquiry was sent from an active e-mail address recorded in our website or business system with correct information in the e-mail (name and surname, phone number of the user requesting information) in order to protect you from the possibility of exposing your personal data to a third party.


The right to forget te user's personal data

The user has the right to request the deletion of personal data at any time. You can do this yourself in your user profile or you can do it by sending a request to the e-mail address info2@di-nautika.hr and the data will be deleted without delay, except in the case that there is a legal obligation to keep said data, a legitimate interest and a basis for achieving your legal rights.


The right to object

If, despite all measures taken to protect personal data, you believe that you have grounds for objection, please contact the email address info2@di-nautika.hr. In addition to reporting to us, you can also submit a report to the Personal Data Protection Agency.


Security measures for the protection of personal data

The collected data is protected in electronic form by an SSL certificate that encrypts the data and thus ensures that the communication between the user's computer and the Company takes place using a secure protocol without the possibility of third parties viewing the data.

Di-Nautika d.o.o. privacy statement may change it at any time by publishing the amended text on privacy on the website of Di-Nautika d.o.o. We hereby invite users to periodically review the stated statement, which will indicate new changes if there were any in the previous period. If the user does not agree with this privacy statement, we instruct the user to leave, not access and not use the website www.di-nautika.hr. The amendment of the privacy statement enters into force immediately after publication on the website www.di-nautika.hr. The continued use of the site by the user after the changes come into force, implies that the user confirms and accepts the amended privacy statement.


Rules on dealing with cookies

A cookie is data that a website stores in a visitor's computer or mobile device. A cookie allows the website to remember the visitor's actions from his visits. Most browsers allow the use of cookies, but the user can delete cookies at any time or set the browser to prohibit the use of cookies.

The most common reasons for using cookies are user identification, remembering user preferences, help with entering or viewing content that has already been entered in previous visits, collecting data for analysis and promotional campaigns.

When using cookies, certain data is collected automatically from your computer when you visit our pages. This data may include the IP address, date and time of access, information about the type of computer, operating system, browser you use, program versions as well as the language settings of your computer. By accessing the page itself, you will see a notification about the use of cookies that collect this data, and by pressing the "I agree" field, you give your consent to the collection of this data. If you do not give your consent on the pages, this data will not be collected, stored and processed.

Cookies can be session cookies - they are stored on the computer and are deleted immediately after closing the browser, and allow the page to collect temporary data such as the shopping cart or comments.

Persistent cookies - they remain in the computer even after closing the browser or shutting down the computer, but they usually have a shelf life. www.di-nautika.hr uses cookies of this type to facilitate user access, which is visible in situations when the user returns to the pages and is immediately logged in, which means that they store the username and password.

First-party cookies that come from the website you have visited can be temporary or permanent. Such cookies enable the website to save data that is used when the user visits the website again. Third-party cookies are cookies that come from external services that store limited cookies for the user (these services are Facebook, Instagram, Google Analytics, AdWords, etc.)

These cookies are set by Di-Nautika d.o.o. and serve as an aid in interpreting user behavior and for marketing purposes.

Options available to you:

In the browser settings, you can specify which cookies you want to accept and which to reject. The place to edit the settings depends on the type of browser, and can be found in the instructions for each individual browser. If you decide that you do not want to accept cookies from the website www.di-nautika.hr, there is a possibility that you will not be able to use certain functionalities of the website.